Customer Reviews

Fantastic service, price, communication and product knowledge. I had a difficult job matching up 20yr old flooring with different interlocking systems and they matched it brilliantly by blending the existing flooring into the new. Cant compliment this company enough. Super professional and took on a challenge when many wouldnt and made it appear easy - when it was certainly wasn't. Highly recommend - thank you!!

Great experience with this flooring company. Communication was easy, booking was quick, and installation was completed efficiently. The whole process from consultation to finished floors was smooth and hassle-free.

Had hybrid flooring installed for stairs and 3 bedrooms. Originally was carpet. Price was so reasonable and the job was done very professionally in 3 days, just before Christmas last year. Excuse the photos as they were specifically for the flooring but I can assure you, it’s perfect. 100% recommend!

A huge thank you to the Your Rugs and Flooring team, the process was extremely streamlined, professional and our new laminate flooring in the office looks amazing. Max helped streamline our booking and Jerry who installed our floors was very polite, attentive and gave recommendations when needed during installation. Highly recommend and will be forwarding all our future work to them.

Company was very professional from start to finish and a great price. Addressed all my concerns regarding product and installation. They were at the job when arrange and did an absolutely wonderful job laying the flooring. Floors looked fabulous. I could not fault anything. Would highly recommend this Your Rugs and Flooring.

A couple years ago we got Ken, Max and the team to install some hybrid flooring in our house and again engaged them to do the bedrooms in ones of our properties. I couldn’t recommend this team highly enough. They are punctual, polite and very professional and i have been extremely impressed with them for both of our jobs. They worked with us and put themselves out to help us get floors done before Christmas a couple years ago after we had issues with another installer. I have recommended them to friends and family and wouldn’t hesitate to go with the team for any future works. I don’t even bother getting quotes anywhere else these days. The workers who came and completed the floors were true professionals, hard working, efficient and overall elite with their skills. Thanks heaps Ken, Max and the team!

Great service, knowledge & variety from Ken Timberland & his staff of Your Rugs and Flooring. Highly recommend

Exceptional job from Ken and Max! They are professional, punctual, and skilled at their work. The installation process was smooth, clear communication, and the the end result exceeded my expecations. The team paid attention to d3tail and ensured every aspect was perfect. Highly recommend their service to anyone in need of flooring installation.

Good range but was a little pricey

Big thank you to Ken and his team. Communication was great and pricing was very fair. The installation team led by Milly were first class. The end result was fantastic. We are very happy. 🤗🤗🤗

3rd time using Ken and his crew on 3 of my properties. Grade A experience and work. No job to hard. Definitely recommended

Great service, reasonable priced.

Great Service from Max today and great products. Thankyou!

A Big thank you to Ken Timberland and his Staff of Rugs and Flooring for the fantastic Job for installing my new Timber floor. I am very happy with the overall Product and friendly Service I received and recommend this Business to anyone. Well done keep up the good work

What a brilliant business this is. Max, the staff member who helped us was knowledgeable and personable and made the buying experience a real pleasure. The rugs were unbelievably low prices but the quality is great. We love the look of the rugs in our home. Thank you so much

Could not be happier. Ken and his crew did a really good job. Very neat and very tidy and wow they are incredible workers. They built a wooden deck 6m x 4m. Started Monday and finished Tuesday. Extremely very neat. Highly recommended would usecagain Thanks for a great job

Fantastic service for both sales and installation team. Provided free quote on the same day. Highly recommended! Very happy customer. Thank you.

Fantastic, prompt, efficient service from start to finish. If you are looking for a carefree smooth company to deal with look no further. From front desk to the tradesmen on-site Taufiq and I couldn't be happier with our flooring. The team went above our expectations of service! Thanks again Ken, Max and the Team for the amazing flooring throughout our home. Quality product at a reasonable price!

Best quote out of 5. Punctual. Quality work. Responsive via email and text even on weekends. No need to shop further. Very happy.

Feilong and his team helped to get my new house floor done within 2 days. Efficient, best products and top quality workmanship. Highly recommended

Exceptional service, the team did an excellent job. Highly recommended!

This is the third Property that this company installed flooring for us. As previously done, the work was performed with great satisfaction. I strongly recommend this dedicated professional people. The work is of highest quality and they are happy to go the extra step to ensure all looks great.

Full credit to the hard-working guys at Your Rugs and Flooring. Old carpet removed, new bamboo floor laid in 2 days. Wonderful result, great price and service. Exactly what customers wanted and needed. Thanks a lot!

Recently, just before the Holidays, a short time before a tenant was contracted to move in, the managing agents left balcony doors to my apartment open after an inspection, just before a tumultuous storm. All the dining, living, kitchen and hallway parquetry - which was SO beautiful - had to be replaced in a very short time. Fortunately I was directed to probably the only people who could have helped me in quick time with the correct product: Ken Timberland of Your Rugs and Flooring and his expert, punctual and friendly team of flooring guys. The result was even better than the original, as we used waterproof composite bonded vinyl planks: the floors look better than they ever have! I don't recall ever being so impressed, and in my 74 years I've had quite a lot of coverings installed in various properties. Thank you SO much, Ken and team!

Ken and his team of installers were absolutely fantastic in removing our previous flooring and installing laminate planks during our renovation. They were very pleasant to deal with they gave us sound advice and worked so efficiently. The end result is fabulous. We have already had great feedback from those who have seen it and are readily recommending them!

I had them install vinyl planks at my Iiving room a year ago. The price was way more competitive than any floor shops I got quote from. The team was very professional and efficient had absolutely no issues through out the whole process. One year on the planks still look new very good quality. They did a fantastic job with the installation looking after all the details and finished within a day. Even worked on a Sunday so we could have the floor in before xmas. Can’t recommend them enough!

These guys are absolutely brilliant. Best on price and service way beyond my expectations. I cannot recommend them highly enough.

Very fast professional excellent customer service highly recommend. All your floor needs is this store, from huge range to choose from to professional advice and services.